(and, suppress an average of 15 negative reviews)
Brian Chapman – General Manager at Homer Skelton Ford – Generated 54 five-star reviews in 45 days.
Suppress negative reviews while improving customer satisfaction. SalesRater automatically redirects your unhappy customers to a private feedback form, allowing them to voice their concerns without leaving you negative online reviews. Use instant notifications to take timely corrective action, converting unhappy customers into raving fans.
Reviews 360 is the first product of it’s kind to combine person-to-person review requests with full DMS automation. Reviews 360 combines SalesRater’s Simple Reviews and Automated Reviews, ensuring each and every customer is asked to leave a review for your dealership.
Empower All Staff Members to Build Your Online Reputation
Staff members in every department (sales, service, parts, body shop) can easily request reviews using the SalesRater mobile app. They enter their customer’s name and mobile phone number and click a button. That’s it.
Every Customer Gets a Request (No, really)
Each night, SalesRater connects to your DMS automatically, sending an SMS review request to each and every customer who didn’t already receive one. This means that even if a staff member forgets to send a request to their customer, SalesRater will catch it, and send a request on their behalf, automatically.
97% Read Rate
97% of our messages get read, thanks to our simple SMS delivery which includes a photo of your dealership. Customers receive their request on their mobile device, making it easy for them to leave you great reviews on the networks they use regularly.
Employees Love It. You’ll Love It.
Your employees will love using Reviews 360 due to its non-intrusive format and ease of use. You’ll love Reviews 360 because of the results!
Not Your Typical Reviews System
Reviews 360 generates an average of 56 positive reviews every month for each client who uses it, and it can do the same for you. Easily build-up reviews in Google, Facebook, Yelp, DealerRater, Cars, Edmunds, YellowPages, CarGurus, InsiderPages and others, by choosing the networks available to your customers.
That means you can generate Google reviews this month, and Facebook the next. Reviews 360 has you covered.
Your Reviews 360 System comes with many additional tools for viewing, displaying, managing and tracking your reviews across all review networks.
SalesRater’s embeddable Reviews Display Widget means all of your reviews are displayed beautifully inside your website. Visitors easily browse your reviews from every network, without leaving, or having to visit multiple websites. Build trust while turning shoppers into buyers.
Near real-time review notifications from over 50 networks, along with instant Negative Notifications. An intuitive reviews management dashboard allows you to thank happy customers, while taking prompt corrective action with those “not so happy” customers.
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